Next HVAC and Appliance repair

The owner really knows his stuff! I contacted him based on the outstanding reviews I saw online, and he delivered. We purchased an apartment with 3 zones of central air conditioning, and the units had clearly not been well maintained. The owner responded to my call promptly, arrived at the appointed time, carefully explained the work that needed to be done with each unit to optimize performance, and got right down to work. He has an impressive set of digitally-enabled tools, seems very passionate about his work, and takes customer service/satisfaction very seriously - as reflected by the stellar ratings he's received. I'm happy to give him and this company my highest recommendation, and will certainly be using him for all future HVAC maintenance work in the apartment.

This is an honest, reputable company. There was an initial problem with making my appointment. Within 24 hours, the owner of the company called me to explain the circumstances, take responsibility, apologize, and offer me a discount. I understand that problems happen, sometimes beyond our control, and how this company dealt with it shows that they live their values. He dispatched the next available technician who arrived within 90 minutes. Our technician, was wonderful. He was professional and even put on booties and a floor covering to make sure our floor stayed clean. He was extremely thorough and explained everything. Although he did not have the part we needed, he found a solution so we had our heat restored and will be back to finalize our repair once the part is ordered.

Amazing experience thus far. Heat pump from a 15-year-old R22 Carrier model had to be replaced. I was concerned that the new lines coming up the back of the home would appear strange. To make the lines appear like a gutter, they added a cover (see picture). Quite cool! The installers were exceedingly kind and competent. Definitely suggest using this company.