Silicon Valley Comfort

Our furnace suddenly stopped working only a few days into the cold season. Since our home is over 50 years old and the furnace looks just as old so we decided to replace it straight away without bother with repairing it. John came out to give us an estimate. Because we also plan to install AC and either clean the existing ductwork underneath the house or installing new ductwork in the attic, there are a lot to think about…. John was thorough in explaining the various options available to us and patiently answered our questions. Best of all, before leaving John wanted to look at the furnace problem. I was reluctant because it was going to be replaced soon anyway but John insisted on giving us heat and doing it free of charge. And amazingly in just about 5 minutes John located and fixed the problem and got our old furnace running again. Highly recommended. Service: Heating system repair

Our AC quit running on day one of an intense heat wave, and SVC was willing to fit us in on their very busy day and evening and, as it turned out, night. They immediately diagnosed the problem, and John was efficient and professional and knowledgeable and had us cooled down again in 30 minutes. They are certainly willing to go "above and beyond," and I would definitely recommend this company. Service: A/C system repair

First let me say that I called Silicon Valley Comfort because I had a previous excellent experience with them when my AC was broken. From that time on, I knew I would be calling them for all of my HVAC issues. This time I thought I had a problem with my furnace as I was having a burning smell in my kitchen when it was blowing heat. John took apart the furnace but could not find anything wrong and he said it was in good working order and surprisingly clean. To make a long story short, it turns out that I had a stinky plant in my kitchen and when the heat was blowing it made it worse. He could have told me that the furnace needed servicing or parts and I would not have known differently. But he and Nina(who actually figured out the problem!) are honest. I don’t even bother to call any other HVAC company anymore. Silicon Valley Comfort is honest, reliable and reasonable prices. Highly recommended! Service: HVAC system maintenance