Bueno Plumbing and Rooter

Couldn’t Be Happier... I hired Bueno Plumbing and Rooter to provide Leak Detection service based on a report from the City of Sunnyvale that the meter was constantly spinning. The city representative suggested there may be a possible leak. Edgar Luna was the plumber assigned to the job. He first checked toilets for leaks, asked if there was a large increase on my bill and then suggested not using water for 10 min to see if the meter continued to spin. I explained to Edgar that we recently had tenants move into the ADU in back and both houses use the same water meter. One of the tenants had just finished taking a shower. Once water was not used for 10 min Edgar was able to determine that the meter had fact stopped spinning and there was no leak. Edgar is a great problem solver who does not blinded diagnose an issue without clearly evaluating all possibilities. Truly he is a genius, very knowledgeable, and trustworthy! Did I mention he also provides great service, workmanship

Bueno Plumbing was able to schedule next day service for our water heater when we had some concerns regarding a leak. Manny showed up and was prompt and professional in his assessment of the situation. What I really appreciated was that he identified a very simple DIY solution to address the potential that would save us $$$ and wouldn't incur a large bill. I really appreciate this level of honesty in a plumbing service especially given how expensive plumbing calls can sometimes be with other services.

We called Bueno Plumbing because the shower pan in our main bathroom was clogged. They are very responsive and were able to come within a day. They also have a nice text msg system for appointment reminders and ability to confirm the time. Kevin called us before reaching our home on time and quickly got to work. The machine that he hauled to the bathroom was padded to prevent any damage to the hardwood floors. He was able to snake the drain and restore water flow quickly to our bathroom. He also patiently answered our questions and provided advice about other plumbing related items around our house. We will definitely call them again for their plumbing services. Service: Drain cleaning