Sub Zero HVAC and Appliance Repair

I had called multiple 24/7 appliance repair businesses and kept getting the cold shoulder. I was lucky to find Surgey with Sub Zero HVAC. He answered my call and patiently helped me troubleshoot my issue. I cannot thank him enough for his help. This review is worth 10+ stars. Thank you, my friend!

Victor arrived my place at 8:00 AM to help me diagnose the problem on my Kenmore Washer (water leaking under the washer) very patiently. He checked every area inside the washer which could potentially cause the leak and did a test run. Interestingly, everything was fine and no water leak at all. He carefully restored everything back and only charged me for the minimal investigation fee by spending about 3 hours of high quality service. He told me if I ran into the same problem again, just contacted him and he would deduct the investigation fee. After he left, I tried to use the washer again with the same settings/procedure like last time. Now, everything is working and no water leak. I am thinking the water leak may be due to the unbalanced workload or other intervention we had done during the wash cycle. Overall, Victor is very courteous, patient and professional with high quality. I would definitely contact/recommend him again for the next appliance/home service. Service: Washin

I called Sergey in a panic at 9:30am on Monday morning about my cooktop burner problem. The lighter was no longer working when I turned the knob. All I got was natural gas smell. His schedule was super packed, but he came by during lunch hour (12 noon). He figured out the problem (ignition switch failure) and fixed it on the spot. He explained and showed me the problem component. Then he allowed me to test try the fix. And he didn't charge a crazy amount. Thank you so much Sergey!