Contra Costa Heating & Air Conditioning

They were sent by Costco, the representative came by and gave us a quote to install a new Heat Pump and Furnace. We had also discussed that all duct lining and the line set needs to be changed as per the new specifications for the new unit. He sent a quote that evening, when I initially read it it was missing 2 ducts and no mention on changing the line set. So I called the next day and left him a voicemail that he needs to update the quote to the agreed upon terms. Later that evening when I checked to see if there was an update the quote was not accessable. I called the representative and told him that I was not able to access the quote and his answer was "when prices get changed the quotes are not available" and hung up. All we had asked was for him to update it to the agreed upon terms.

I am so thankful for everything Contra Costa Heating and Air did to help replace our heater and install central air in our house. Since we have an HOA, the process has been a little harder trying to get everything done exactly how the HOA wants things. However, since the beginning meeting with Tommy to talk through the details, we knew we were in good hands! Everyone from the company was extremely professional, polite, and helpful throughout the entire process. Even when I called the office they sounded generally happy to hear from me, which was so nice and made me feel valued. I would absolutely recommend this company for your air conditioning and heating needs! So professional, quick, great work, and everyone was so nice!!! 10/10!

we had to work with contra costa because our installation was done by builder using this contractor and they had access to my lennox warranty . They are very unresponsive . They never attend calls and hardly gives call back for voice mail. Our thermostat went bad before warranty time, i requested them to replace , they placed a old placeholder and never came back to finish work order . They switched off my gas valve in order to test thermostat and it rooted to another problem due to which our heater stopped working . Later we were reported by another contractor hired by us that some one had switched off the gas valve.