Contra Costa Heating & Air Conditioning

It is getting close to 2 months now and the contra costa team has done nothing regarding the inspection feedback. They made an error when they applied for the permit but they are making no effort to fix that and close out the issue. They have not been communicative either and I am tired of reaching out to them. This was through Costco and I had hoped for better service and this has been disappointing and a waste of time. Service: Install AC

Terrible! Disappointment after Disappointment! We ordered this through Costco, met with a nice sales person and were happy until the job was done and the internally finger pointing started. The heat was too hot in the bathroom, we asked them to make some adjustments and suddenly, it was like we had declared war. They wanted to charge us for a whole new venting set up. The technicians blamed the sales man, the sales man blamed the technician and the office administrator (Julie) did everything to avoid us. It was a bad experience! Finally we reached out to Costco and met with the owner, who apologized , made some corrections and things were fine. Then, when we called for our annual maintenance, they said it wasn't included, even though we had a 5 year maintenance contract. We had to show them the contract and then they apologized and finally agreed to service the system, 24 months after installment. Again, we thought everything was back on track ... called after the stor

Manny and his crew were amazing. We bought our house August of 2021. The 4th time we turned on our heat, it blew carbon monoxide all throughout our house. The people who we bought the house from and the owners before them who renovated the house, lied to us and the heating never worked and could have killed us. We called in Manny and his crew for this serious situation and they are the most knowledgeable at their trade. They were able to figure out exactly what the original installers did wrong, and what the previous owners guys did wrong trying to bandaid the problem. You can trust Contra Costa 100%. They are the right team for any problems you’re facing with heating and air systems. I now have a new system that works perfectly and I am so grateful to them.