Champion Air Conditioning & Heating

Our heroes at Champion have saved the day again. Our AC stopped working at the worst time of the year, but Joel came out on a Saturday and fixed it. And, to top it off he went out of his way to make sure parts and labor were covered by the warranty. Champion is the best!

Rated 2 stars due to the professionalism of the service tech that came out, as well as his responsiveness and diagnostic capabilities. As we did not use this contractor, I cannot comment on the quality of work. Our furnace went out, and they came out the very next day to diagnose, and were very quick with the diagnosis. The problem was isolated to a furnace control board. Regarding the initial quote, the numbers came in at over $2k to replace the board. Fortunately, the unit was under warranty, so it was reduced to a labor cost of $600. My problem is not with the labor charge - as I understand that is a specialized field - but I was taken aback by the supposed cost of the part. At an online parts store, the control board itself retails for $130. As labor is fixed whether it is replaced under warranty or not, that leaves a part markup of over 1000%? Just to get a reference, I called competitor, and the price was $1k. Moral of the story here is make sure you get at least a few quot

Shane and James were great! We had a leaky evaporator coil on our air conditioner, causing damage to the heater and fan underneath and the carpet. They gave us a great quote to replace the heating/fan/evaporator coil unit, and completed the job within a few hours. They were very friendly and courteous. I would definitely call them again.