Family Heating and Cooling, LLC

Family Heating and Cooling recently came to do a yearly service call on the furnace and AC. There were multiple issues with the furnace and Ken was very willing to repair the current furnace and contrasted that against the cost of a new furnace. The current furnace was more than 20 years old and it seemed most reasonable to get a new one. The final decision was entirely mine and there was no pressure to replace the furnace. The job was completed in a timely manner and everything was neat when the install was finished. Ken worked at maintaining the existing AC so that additional expense could be avoided. I would strongly recommend this business. The business operates with the highest integrity and honesty. Services: A/C system maintenance, Installation, Heating system installation, Install thermostat, Thermostat installation

My wife and I are moving out of town and the week before we leave, the pilot light goes out on our ancient furnace. Just to be safe we had someone come out to check on it, on a Saturday. Ken was informative and polite, and discovered a crack in the unit which warranted a replacement. We were able have the new furnace up and heating by Monday afternoon, in a snowstorm and single digits temps. Throughout this process Ken maintained top shelf customer service, answering questions and being informative about the furnace. I've already verbally recommended Family Heating and Cooling and will continue to do so!

Family Heating and Cooling is a fantastic company to work with. Came out the same day I called them to look at a broken HVAC system. Brandon was incredibly friendly and professional, as was Ken when I met with him. They fixed/replaced our system extremely quickly. I can’t recommend them enough! Services: HVAC system repair, Heating system repair, A/C system repair