Mitchell Heating and Cooling

What a great experience we had with this company. Needed a repair done under warranty and these guys did it all. Alan was the perfect blend of professional and friendly. These guys know their stuff!

I called this morning to schedule an appointment for routine maintenance for my AC and furnace. The appointment was actually scheduled for May 2 however, later, on that day they were able to get me in the same day. The tech that came out was very pleasant, professional, and very informative. Services: HVAC system maintenance, A/C system maintenance

Working with this company has been a nightmare. We wanted to replace our Mitsubishi mini split heat pumps. Nearly one year into this project only one of the two units is working. Getting the units in stock took a long time which was a Mitsubishi issue. But everything else has been Mitchell issues. They ordered the wrong replacement part when a part being assembled wouldn't work, which delayed getting this unit working property. Mitchell employs sub contractors that have to be scheduled out weeks ahead. Then they realize that they scheduled workers that don't do Mitsubishi units and need to reschedule with the right workers, pushing out the schedule again. They processed our final payment without our permission without our saying everything was working. We have finally had to hire another company to finish this project who, refreshingly, really seems to care. We aren't an annoyance to them. Service: Ductless heating & A/C services