True Plumbing and Drain Cleaning

I’m a designer who hired this company to disconnect a sink and faucet for new countertops and then to reconnect the new sink and faucet. Our regular plumber was unavailable so we reached out to True. I was told that they would charge $74 for the visit and $45 for diagnostic that would be applied to the final charge if we used them. Our clients are and elderly couple. The plumber came and was so incredibly rude to them and to me. He quoted them $1375.00 to do a very rudimentary plumbing task. The sink was disconnected and we were scheduled for him to return 24hours later, after the counters were installed and the sink was dry. He told our client that he wasn’t coming back until Thursday. I called him and he was again, the rudest person Ive ever talked to. I convinced him to come back Tuesday so they wouldn’t be without water for 3 days. He came on Tuesday and said the brand new faucet wasn’t working and that he will charge them to come back ($180). WORST PLUMBER EVER!!! Do not use this

I’ve used True Plumbing twice within the past 8 months and have had two great experiences. Kyle and his staff are honest, professional, communicate well and fair in their pricing. I’ve had True Plumbing replace my hot water heater and do a repair on that same water heater free of charge as it was the fault of the water heater manufacturer. Great plumber, highly recommend!

Kyle and his team is so courteous and professional. He gets the job done right and fast. I called him for a last minute job and they were able to work with me and fit me in. I like that they are straight forward with their work and no hidden fees. Definitely recommend him and his team to anyone. Services: Plumbing pipe repair, Faucet repair, Plumbing leak repair