Chandler plumbing and Repair

Currently overseas so I'm not able to tend to my own home. My wife contacted me and said the hot water heater was spewing water and leaking everywhere. A neighbor of ours recommended the elder Chandler from work they had done some time back. My wife called and was told, Will, the son had taken over. One would expect the same quality so she scheduled to have Will come out and look at our hot water heater. Called on a Friday, said he would be out the next day. Two hours before the appointment he canceled. He knew after the phone call on Friday that the home was without hot water yet canceled two hours before an appointment? On a weekend? Extremely poor form. Absolutely horrible display of customer service. He blamed it on a COVID vaccine. Don't schedule an emergency, weekend appointment if you can't guarantee you will be there or have someone available to respond in your place. Even if that was a worthwhile excuse you don't wait until two hours before the appointment to cancel. Thanks fo

Timely and courteous service - highly recommended for northern Colorado residents with plumbing issues. We had issues with a hot water heater that were quickly diagnosed and repaired. Lewis and Will are friendly and helpful. Highly recommended!

Chandler was my go to plumber for years. Lewis is friendly and experienced and quick to repair problems. But starting a year or two ago, his son has been the one to do the repairs (with Lewis supervising) and he is not very personable or friendly. I had them over a few months ago to repair a faucet. His son did fix it, but then just a few days later it started leaking again. I called and they came back (free of charge) to fix it again, although his son accused me of causing the problem. Now, a few months later, the same faucet is leaking again. I just called Lewis and he's no longer interested in fixing it, even though I paid $180 for this just a few months ago. He doesn't stand behind his work - beware!