AAA Service Plumbing, Heating & Electric

AAA came out to give me a quote on doing some electrical work. The quote was ultimately much higher than I had expected so I declined any service at that time. Asked the tech if he could send me the estimates so I could discuss them with my other half. The tech tried to get me to agree to sign the cheaper estimate at the very least and then decide from there. But when I refused to agree to any work, which he said he couldn't do that day anyway, he told me I'd have to pay $49 for the service call. Now, I've had lots of companies give me quotes and I've NEVER been charged for an estimate so that was off putting. Also, he never did send me the estimates like he said he would but I know they have my email address because they sent me the invoice for the $49. I won't be using this company and I don't recommend them. Finally, if you look at their reviews on yelp, you'll see that they have a much lower rating there, which makes me wonder if they have low scoring Google reviews removed.

I am only giving 4 starts because my 1st appointment, 2 weeks ago, was cancelled after waiting for 7 hrs. In regards to today’s service—It is a 5 stars. Technician Reid was professional, respectful and explained what he would be doing to provide the services requested. Additionally, he explained issues he found with the furnace and AC and provided suggestions/cost to fix issues/billing charges. I was very impressed with both technicians. Kudos to both of them. I will definitely refer AAA Service Plumbing, Heating and Electric Co to my friends and family. Services: A/C system maintenance, Heating system maintenance

This was my first experience with AAA…and I must say I was impressed! I had an urgent situation with my AC/furnace leaking water into the utility closet and through the kitchen ceiling below. I called AAA in the morning and they were able to have a technician come out the same late afternoon! Rob was not only a true professional but such a likable guy, he identified the issue, did a comprehensive inspection of my furnace and AC. Unfortunately, as I kinda expected, it’s time for both my furnace and AC to be replaced! I just wasn’t expecting prices to have sky rocketed so much in the past few years…and I mean sky rocketed! Anyway, Rob did a “temporary” fix so my tenants can at least have their AC till I can work out the cost for a new system! I’m hopeful AAA will give me the best possible pricing so we can move forward and begin a new working relationship! Thank you again Rob and AAA!