Standard Oil of Connecticut

Update: Darryl from Standard Oil reached out to me and was very kind and informative. We discussed the poor experience and went over pricing to ensure I was getting a reasonable deal for previous months. I do recommend watching your contract closely to make sure you're getting the best price when it lapses. I also recommend working with Daryl exclusively, he's good at his job and actually sympathetic to the needs of his customers. ********************** Prices are ridiculous and I was taken advantage of after my contract ended. I was paying $500 for a fill up and the month after my contract ended they charged be $800+ for the same fill. Their prices aren’t competitive and they up the price maliciously. You’re better off not signing a contract and going to a competitor. Also the lady who I spoke to was very condescending when I asked how I could pay my balance.

I never make reviews on companies but I called to become a member and whoever answered was rude for no reason then hung up on me. I was not being rude I was polite asked questions said thank you and please and all I got back were short, rude answers and hunged up on after she said call back tomorrow. Definitely calling someone else. Not hard to be polite if you are in the servicing people business.

I had no heat at home on a Saturday evening and the technician arrived quickly. He fixed the problem by changing a fan which was covered by my contract. The technician was polite and respectful. So was the woman who answered my phone call. I never had a bad experience when calling customer service, they are always very nice when I call.