Petro Home Services

They started out great but ended up taking advantage of customers. Would not recommend them at all.

Mechanics often come unprepared for service calls. It took 3 separate appointments to get a sight glass on a boiler replaced and even the third mechanic had to go back out and get the proper parts. 3 separate occasions of missed work luckily they were slow on the third try and were able to go get the parts and come back. It’s worth mentioning that after the first appointment without the right parts I called the day prior to my appointment to check and make sure the repair was entered properly and the mechanic would have the right parts. Unfortunately this did nothing. After speaking to petro about this they offered to discount our service contract for the next year instead of upping the price as they normally do every year. This was great except for the fact that it then took 2 or 3 follow up phone calls to have our bill reflect the discounted amount we were told we would be getting. I think the third and final straw for this being our last year with petro was when they stopped regula

Horrible! I tried using them for two years, each time there was a problem. They over charged me by a couple hundred dollars when I signed up, delivered me more oil then I needed, which meant a higher bill. When I called to cancel they basically wouldn't let me and stated we will notify you when we will deliver to your home. So what do they do, deliver me $500 worth of oil at the end of February, I only use oil for heat, which they are aware of. They don't care about their customers, they only care about money. I will never use them again, and I will make sure to tell me friends and neighbors how horrible they are.