About
Hygrade Home Services, LLC is an HVAC contractor based in Manchester, Connecticut. They specialize in providing the highest quality heating and air conditioning services to residential and commercial customers. The company is owned and operated by passionate professionals who are highly trained and dedicated to providing quality products and services to meet customer needs. Hygrade Home Service is a reliable and trusted HVAC contractor that continually strives to exceed customer expectations through efficient and cost-effective service solutions.
Ratings for Hygrade Home Services, LLC
- Overall Rating
google
Reviews for Hygrade Home Services, LLC
We only show the 3 most relevant reviews to save you time.
they were really great at first. they got to us quickly, diagnosed the problem with the AC, and tracked down a replacement part...but then they just ghosted us. we were eager to schedule the installation of the new part, but they never responded to my calls or texts. just left the unit broken. I had to call another company. strange that they just left us hanging without fixing the unit or communicating why they could not proceed.
We used Hygrade to install a brand new upper mid-tier AC and furnace. The guys doing the install work were great. There were a few things... but the overall job was decent. I used them for some follow-on work which was very difficult to set up with them at the time. As if they were no longer interested. Since then, I have had one other issue and I have been trying to get them to respond to my emails & calls for over a year now. Looking at the other reviews it seems like I am not the only other person who has had issues with Steve's responsiveness. If you want a reliable contractor, unfortunately, these guys are not it. Services: HVAC duct & vent repair, Heating system installation, Thermostat installation
BEWARE!! They will gladly take jobs and get paid, however when the works done and you have an issue good luck getting them to respond and fullfill obligations. Mine was done some years ago, but its never too late for review. Put in furnace. mixing valve was not working properly.Reached out to the owner who agreed to come and replace it at no cost. 1st appt. I was left flat. So called left multiple messages with no response back. I figured they memorized my num so i used another phone and surprisingly owner picked up. He claimed i was "bothering" him. i stated all i wanted what was promised and never could get in touch with him. He agreed to make another appt. And i was stood up again. I had the referring agency contact him, he agreed he would successfully make and appt. He never did, nor did he reach out and im sure couldve cared less. I ended up paying out of pocket. I had nothing but issues replacing things off the furnace ever since. I speak for us little guys that put our trust
