Mechanical Heating and Air Conditioning, Inc.

I wished I had checked the Google reviews before. I called them as Sears Home Warranty sent them to repair my A/C. They said the electrical voltage at the disconnect box was too low and left with the deductible. Within an hour, I called my electrician to check and he said the voltage is alright and probably I shouldn't use them as they don't know what they are doing. They rescheduled to come back next day, then switched to 2 days later and then 1 week. They should be out of business if enough people know their practices.

We were forced to use Mechanical Heating and Air Conditioning through a home warranty plan when our air conditioner stopped working. Mechanical never answered their phone and never called back when we left messages. Eventually, an appointment was scheduled through the customer service of the home warranty company but Mechanical NEVER SHOWED UP. Then they never answered or called back when we, or the home warranty company, tried calling and left messages again. This went on for a week. Initially, my thought was to blame the home warranty company. However, after they routed my job to another contractor who was AMAZING, there is no one left to blame except Mechanical Heating and Air Conditioning. Obviously, most air conditioners break in the summertime so I am sure Mechanical was very busy. But the other company answered every time I called and came out NEXT DAY. We even reached out to companies outside of our home warranty provider to see how quickly they could come. Even the co

This was my first time using their services. I dealt with Meagan over the phone who was very courteous, nice, and efficient. Every time I needed to reach her, she was easily reachable and on top of things. She sent out Malik as the Service Technician. He was on time, super nice, knowledgable, thorough, careful, and considerate. I mention him by name, because he was really great. If all their technicians are of similar caliber and work-ethics, they are a great company. I will request Malik for my next service call. Service: A/C system maintenance