American Rooter

Fast and good job. Reasonable price.

We woke up to a backed up sewer line one morning and needed immediate help. I was referred to American Rooter never having used them before. They were able to schedule a technician visit within 90 minutes of my call and give me their pricing model over the phone. Technician arrived on the dot with a mask as well and explained what he was going to do and that his objective was to get it done within the first hour so I don’t pay for extra hours. He fixed the clog within 45 minutes and explained the problem to me including what I may want to address in the longer term. He kept the mess to a minimum and cleaned up anything that leaked in the area. The experience was perfect and exactly what I needed to get on with my work day with minimum disruption. Pricing was very fair and actually less than I expected before calling. Service: Sewer repair

Within two hours of calling they managed to fit me in. The price on the phone was the price they charged me. They got the job done and we were happy with everything about the service. I had to verbally give my credit card on the phone to the person in the office before they would come out. That was the last charge I made. Several days later, my card company called asking if I had made several online charges for over $1000. I had to cancel the card and get it replaced. Very inconvenient since I have lots of automatic charges. That was the only non-routine use of my card in quite some time. Service: Drain cleaning