H.D. Johnson

I used them for an issue with a mini split. They charged $120 for 1 lb of refrigerant. For info you can buy a 25lbs of R410 Refrigerant for $200. Be prepare, you will spend more than $400 for a basic repair. Service: Heating system repair

Gouge left in my night stand right where work was done. Office manager did not stand behind this and was dismissive. I have to pay for the repairs now. It’s just sad that people aren’t honest. I would have been happy with a gesture - $50 off the bill or something. The plumber had to enter my bedroom in order to get to my closet which accesses the back of the tub. So there is no question he was right by the side table that was gouged. I was charged by HD Johnson for caulking the overflow. There would be no way to access the back of the overflow except from my closet. So denying he was even in my bedroom is clearly not the truth. This company unfortunately lies. It’s too bad because if honest, it could have been solved reasonably. No investigation was made, just a rather abrupt phone call and I was out of luck.

I would definitely use them again. I got to H.D. Johnson though the manufacturer of my high efficiency unit (a Burnham Hydronics unit, of U.S. Boiler Company). The unit indicated an error code, and while I could restart it a few times, it kept failing with that error code, and eventually stopped working altogether. The manufacturer indicated who were the certified professionals for my area. In the past I had used a random plumbing/heating company to service this boiler and it had been a mistake: These are delicate machines and you do need people who know what they are talking about. I could see from the first minute that the people at H.D, Johnson were familiar with the unit and its components. They dispatched someone on next day, who tested the unit and found the possible issue with a blowing fan motor. Before recommending me to order the part, they checked with the actual factory who makes this unit to ensure that their diagnostic was right (they wanted to check if it could be somet