Gilman Cooling & Heating

I am having mold remediation done by Joe Taylor Restorations. Rod Riberio contacted this company to remove my air handler to allow access to the mold in the closet. After two phone calls I asked to speak to someone who could give me estimate for a replacement ac unit because I was told by JTR that the handler may not work after its replaced because it was so old. Fair enough. I asked for a full estimate. Received two calls fromreceptionist this morning stating that they were coming out today to remove the air handler. Joe Taylor says they never told them to remove the air handler. Rod said they were told specifically to just give mean estimate. This mess has delayed my remediation. Never received a call back from the technician. Only spoke to receptionist even though I asked twice to speak to the person who provides service. Joe Taylor also told me they had no intention of paying this company as the work would have to be put through my insurance. I am going to have this inestigated as

They installed a new control panel on my pool heater. They came out and installed a new panel that didn’t work. Then I waited over 1 month with multiple phone calls to install a working panel. Of course their response was all excuses due to Covid. I finally got a new panel that was nothing like my original panel with absolutely no information as to how it works. I placed multiple calls again for some type of manual. Finally after the 5th call I was finally told there was no manual as to how it functions. I was told to call the manufacturer of the panel. I asked if a tech could be sent over to go through the instructions as to how it functions. I was told to give them a couple of days to have a tech over. Well that was a week ago. I strongly urge you if you want a professional company to do any work for you don’t hire them. When you finally get them out to do whatever repairs or replacements you had better hope that the job is done right because you’ll never get any response

Gilman Heating and Cooling has been a lifesaver this summer! My air conditioner went down and after being led in circles from another company I called Gilman’s. They were out the same day and had the issue resolved quickly after the other company left me for 3 weeks without air. Dave the technician was very knowledgeable and friendly. Very happy with their service and I will continue to use them for all my cooling needs. Services: A/C system repair, Repair HVAC