Proserv America Air & Heat

After meeting with to many AC companies I chose Pro serve based on rating and quality equipment offered at a fair price. The installation was well done . The maintenance is included and so far it’s been two years and it works great. Good techs Services: A/C system maintenance, Install AC

I am not sure where some of these positive reviews are coming from, but our experience of over (10) years is not a good one. Proserv installed a new A/C unit for us (10) years ago. It broke down last year and they told us that it was not worth repairing so we should get a new one. We did, although a new A/C unit should not breakdown in under 10 years. The new A/C did the same, temperature kept climbing during afternoons when A/C is most needed. The receptionist, Andrea, was rude and uncooperative. She sent a technician who did not speak a single word of English, but reported to their office that there was "a hole in the wall" preventing the air to cool. That is the HOLE MADE BY PROSERV TO INSTALL THEIR THERMOSTAT. Andrea gave us a run-around for two months until another technician was sent by Daniela and replaced the capacitor. The unit worked for a short time and broke down again last week - with the same problem. This time I did not bother with Proserv people and contacted another co

Outstanding service. We are very pleased with Proserv America. We started having issues with our previous AC unit few days ago – we contacted Proserv, they answered immediately, and 2 technicians were our door the next day with a brand-new unit. They installed it in a few hours. They also dealt directly with our condo association and took care of the permits. A very smooth process. Highly recommended. Thank you !! Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, A/C system repair, HVAC duct & vent repair, Install thermostat, HVAC duct & vent installation, Thermostat repair, Repair HVAC, Install AC, Ductless heating & A/C services, Thermostat installation, HVAC duct & vent cleaning