Ace Air Conditioning & Appliance

Back on 11/3/21 I stopped into The store on Beach Boulevard inquired about a Service Call to Repair My Dryer, I was Greeted by young lady named Christy Who Answered All My Questions Without "Fluff". A Service Call was Set up for 11/4/21, Technician Troy showed up Early in The Time Block Diagnosed The Problem install The Parts & All has Been well & Good Do I Recommend Ace "Yes I do" Thanks to All For The Prompt Very Polite & on-Time Service. Service: Dryer repair

I called Ace to see if they had a part I needed to repair my refrigerator. When I told the lady what I needed, she almost immediately told me that "it's probably not THAT part that failed but this OTHER part that failed". OK then. Some sort of psychic appliance repair place, I'm wondering. When I went in she looked at and tested the part I had brought with me that I thought was bad. It was fine. So I bought the part she suggested. Took it home, installed it, and my refrigerator is running like a champ! Brilliant! Nice people who really know their stuff - what a pleasant surprise. Also the price for my part was more than reasonable - a bargain actually. Just an excellent place to do business.

BUYER BEWARE. This company will sell you an incorrect item and then not refund you or exchange it. We needed two parts to fix our broken stove. We gave the representative our stove's brand, model, and serial number. The representative sold us the parts that were supposed to be what we needed. When we attempted to repair our stove, the parts did not align correctly so we called a professional service who came out and could not use the parts because they belonged to a different brand of stove. We contacted Ace Air Conditioning & Appliance because we were sold the incorrect part. They would not refund or exchange even though it was an error on their part. Whether the business intentionally scammed us or made a mistake, they would not make it right. How often have they purposely sold a high priced item incorrectly to a customer and then made off with the money? Seems I'm not the only one either according to other reviews. I will never do business here again even if I have to pay more money