Air Flow Designs Heating & Air Conditioning of Jacksonville

Charged me $445 for a 15 dollar capacitor in a virtually new A/C unit they installed. Asked for a itemized bill and. they refused. Asked for a supervisor and no one returned call. Unit is just over 2 years old and now compressor went bad. Used a new company. Said it was poorly installed and a rush job. Now I'm out another $1800 for a New Home build just over 2 year old A/C. If I could I'd rate them a zero. Services: Repair HVAC, HVAC system repair, Install AC, Installation

Air Flow Designs Heating & Air Conditioning of Jacksonville has been our family's air conditioning maintenance company since the mid 80's. My parents used them and now I do. The entire company is committed to consummate professionalism. Their technicians are second to none. Jeff P. is one of them. He came by today to replace my UV kit. From the moment he walked up to my home, he was friendly and professional. We are very diligent in the care of our home's A/C and Jeff was very understanding of my questions regarding what he was doing how he was going to fix our issue. His high degree of skill and flair was very apparent. He was honest and forthcoming. He even took the time to answer other questions I had regarding the care of our system. I really felt like he was genuinely interested in helping keep our system in tip-top shape. Jeff is a true testament to what a top notch company Air Flow is and that they only hire the best of the best. Thanks Jeff! Services: A/C system maintenance, A

So disappointed- I have been working with this company for over five years-trusting them and never questioning them on price. They have serviced my home and my family’s home for years. Diagnosis was a blower motor $1350 - called a few places and found out they would do the same repairs for $850- spoke with Sam the service manager and as he put it, we are in business to make money- I agreed but said there is a limit on the gouging- I will no longer use this company moving forward- what a breech of trust- I have requested they come and remove the part and reimburse me in full. Still waiting on Sam - he doesn’t reply to his emails or voicemails - sounds like he can’t handle the position. I’m getting the impression that everyone is commissioned at this place. At this point I’ll take my loss and never use them again-recommendation: get an estimate first- and compare prices