Thigpen Heating and Cooling, Inc

Paul Ruckman came yesterday at 5 pm to repair our AC and did not leave last night until 9 pm! He was committed to finding the problem and making sure we had air before he left. I cannot say enough about his professionalism and customer service. He gets 5 Stars in my book! Thank you for a great night's sleep. I will never go anywhere else. Service: A/C system repair

Amazing service! Paul came out after hours and got us up and running to save us from a night of sweating and not sleeping. Ernie came out a couple days later and finished it all up. It was a good price, especially considering what they did in the time that it took to do it! Call them up, you will not be sorry! I know Thigpen will be the first place we call in the future.

Our old A/C unit developed a leak and we had to replace it. The sales rep (Wayne Furr) came out the next morning and provided an evaluation of our old, out date system. He presented options from the basic to the most energy efficient system offered. He spent more than sufficient time explaining the pluses and minuses of each. He provided thorough financial benefits of each along with options. We chose the energy efficient option and got rebates from the manufacture and other incentives. It was a pleasure to work with Wayne in this process. Fortunately, Thigpen could come out the next day to remove our old unit and install the new one. All involved were very professional during the process and I would recommend to anyone to use their service or at the least give them a chance to use their service. Service: Installation