Bowman Heating & Air Conditioning

I am very disappointed in this company. After looking at my AC unit on Saturday and determining the problem could not be fixed the same day, no problem. They would call me back next business day to give a quote. But the problem is the worker broke my outdoor faucet and did not tell me. I found out it was broken later that night. This person also put a black band over the water hose to stop the flow of water because it would not shut off! Why would the worker not tell me!! How can I trust a company that does this? As of today I have not heard back from them with a quote and dont want to. Money gone down the drain and more money to fix a faucet!

Never will I use Bowman HVAC in Jax again! Will never have another Goodman Product either. Less than a year after they installed a new heat pump the compressor died. Then took 5 days to get a the parts. Try 5 days in Jacksonville Florida in September without A/C. I only had to 3 nights but my poor wife had to deal with all 5. Neither Bowman or Goodman stood behind there product for anything but the compressor. Not for the Freon? Not for the other parts needed to replace a compressor and not for the technician’s labor. Made the warranty a joke as I paid $735 less than a year after paying $2,500 to replace the heat pump they said needed replacing with the unit they recommended. Services: A/C system maintenance, Heating system repair, A/C system repair, Installation, Heating system installation, Repair HVAC, Install AC

We’ve been using Bowman for 5 years now. We have a Trane system that they didn’t install but have worked on many issues that we have had with it. It was going on 15 years old when we 1st called them. On one occasion there was a short in the system and the service Tech, Burl, worked on it for hours and finally found it. When he showed me where it was I was shocked that he was actually able to find it. They haven’t always been perfect and a few times had to come back out to redo something but they have always been fair. Recently after being away from Jax for 10 months we came home to a non-working system. Gavin came out and within 15 mins located the issue. We were at a place of thinking it may be best to get a new system but after a few weeks decided to just have it fixed. Gavin came back out and took care of it and now she’s working like a new one. When it is time to get a new system we will be calling Bowman but we will be doing a lot of research on what unit is the best choice for us