Acu-Temp Heating & Cooling

We used this company in 2021 to put in a mini-split unit. This year (2022) we decided to put in a second unit and used Acu-Temp since we were happy with them the first time. Not happy with the service this year. Very sloppy work, didn't even pass inspection the first time, and the owner was rude. We will have to redo the outside covers to make them professional looking. Also, there was an issue with one of the bedrooms units cooling and company owner was never able to figure what was wrong. Turns out our son had to do that. And Jim never checked back to see if we were satisfied with the job. Finally, we wanted to set up a maintenance appointment for our original units. Jim cleaned the filters and charged $100. Nothing else was done. Have to hire a second company to do the job properly! Update - Issue one - the leaking in the laundry room was serviced twice without resolving the issue. We hired another company to come in and fix the problem. The refrigerant pipes weren't insulated leadi

I can not thank accu temp enough for servicing my ac unit. These people jumped thru hoops to get my ac fixed after another company couldn't/ wouldn't fix it.. Courtney, Jim and Justin were all fantastic and I couldn't ask for better service. I will definitely use them again and highly recommend their service Service: A/C system repair

First impressions were encouraging. Communication regarding technician(s) identity and schedule for system installation (3/24/2020) was impressive. We couldn’t have been more satisfied. That satisfaction dissipated rapidly when the first issue with the system occurred (5/5/2022). The system wouldn’t maintain a set temperature. The tech quickly determined that a dirt robber’s nest had shorted out the low pressure switch and charged $215.00 stating that call-out and labor weren’t covered by warranty (even though warranty document clearly covers parts and labor for 10 years). The system stopped less than 2 hours after he left. The next day Jim, who I think is the owner, came to address the issue and other than informing me about the computer system providing overlapping system safeguards and only offered a way to reboot the system to get it to cool until it shut down again. Jim was rude and adversarial when I attempted to reach a better resolution than a reboot. When I called to inform