Air Assault Air Conditioning & Heating

There's a reason why there are so many bad reviews against this company. If you are considering calling, don't do it. Get someone else with a better reputation. In December of '22, Air Assault was working at the condo complex on 1130 N Lake Parker Avenue. After they finished moving our unit on the roof, the tech could not get it to work again. The tech claimed he had checked and spent considerable time troubleshooting. His answer to the problem was to get us to pay $2,300.00 for a new compressor. I called and hired our local Air conditioning and heating company, and they came out while Air Assault was still on-site; he checked the connections and corrected the problem. We never got refunded for the invoice attached, as this was something that Air Assault should have apologized for and addressed. Service: A/C system maintenance

As always Kevin and team deliver and never fail Best on Polk county

Stay away from this company. On December 31 I called them to come a check my A/C unit because I had no heat and the reason that I called them was because they were the ones who installed the unit to begin with. So they came out and checked the unit and said they will come back because a part was needed to be changed. So somebody named Mike called me and said that the technician found some chewed cables and that was the problem and that it was going to cost me $375 to do the job. I told them to go ahead and do the job. I was assuming the whole cable was going to be changed but they just cut a section and replaced it. They also took the thermostat because they said it was the problem too. When I came back from work and checked the unit for heat, guess what? No heat, they did not fix it. I called them on the second to let them know about the problem , they never called us back. On the third another called was made and no response at all, until now we have not heard from them. They have l