Pro Plumbing Service and Repair

Update: 11/2/18 I was contacted by the owner, Alex, and he informed me that the Plumber that came to my home was let go due to the incident. He assured me that the behavior of that employee will not be tolerated in his company. I must say, I was very impressed with the way he promptly investigated and handled the problem. I feel better knowing that the actions that took place were of the employee and not of the company. I can appreciate a company that does not stand for people being taking advantage of. Alex made me feel like he cared. I can now say that if I had another issue I would call them back again. Thank you Alex for all of your help. Can someone tell me why they tried to charge me $560.00 to replace a bath and shower faucet? On Friday morning, the faucet in my sons’ bathroom was stripped so we could not get the water to turn off. As a result, we called Pro Plumbing and I explained my problem to the customer service provider for the company that answered my call. She told me t

(2021)I wanted to update this review a long time ago, but feared this company might be able to somehow take back the money I paid them. Below all of this text is a review that I had to leave in order to get my money back. The owner fought with me on the phone after I had left a review about how they sent someone over from their company who not only broke my bath faucet even more, but also wanted to charge me 1200$ for a service I later found out from another honest plumbing company would only have been a temporary fix to my problem, AND that I was being overcharged for a service that never amounts anywhere near what they stated. After I left a negative review the first time telling the truth about what happened and the events that occured, I was called by the manager or owner, who told me the only way they'd give me back my money was if I updated my review and that review made them "look bad". His words, verbatim. I now want people to know the truth about this company and their shady b

I was recommend by a friend and I was amazed on how fast and reliable they are to respond on such short notice. I highly recommend Alex. Amazing, honest, friendly. You can tell by his work that his priorities is for his customer to be comfortable and to be satisfied. He fixed an issue I had for years in 2 hrs or less. With original parts so if your looking for a honest plumbing business, Don't look any further. Pro plumbing is the place to go with... Thank you again Alex and Erica Martinez for your time!!!