Custom Cooling & Heating Inc

We had a mini split put in by Custom cooling and the unit had trouble from day one. They came back 3 times, one of the times they found they had left a torpedo level inside the unit, another time it was leaking inside and onto our floor so they took the whole unit out of the wall and cut the main header above the window where the unit was located and from the use of the sawzaw they used they hooked the metal frame of the window and damaged it. That also caused them to move the line set cover (piping that’s attached to the house) and left six holes in our vinyl siding. After all this my husband called the owner and was being polite to him, despite all these repeated ‘fixes’ they were attempting to make, and the owner told him ‘I’m sorry you’re having a bad day but it’s not our fault’. We were still having problems and called another company that was extremely professional and found the problem. It turns out that when Custom cooling did all that cutting, they left a hole to the outside w

Since we bought our house in Florida we have used custom Heating and Cooling. They have great technicians and I called them in the morning and 20 minutes later they were there. Told us what needed to be repaired and what could wait. Gave us an estimate on how many more years we had on our air conditioner I would highly recommend them. Thanks. Service: HVAC system maintenance

Custom Cooling was exceptional right down to the tech Gilbert! Highly recommend! Made a stressful, hot day more relaxing and cool????