ACE A/C of Ocala

I called three places for a new ac/heat package for my mobile home. Frank from Ace came to my house. He was on time and very informative about what I needed. He gave me a price that was $11000 cheaper that one guy and $6000 cheaper that the other. I gave a small deposit and they came the next day and installed the unit. The crew did a great job and took the old unit away. There was a small job that had to wait until monday to finish the job and they did not ask for any money. On monday Frank came and finished a few odds and ends and when the job was fully complete only then did he expect payment. I am a satisfied customer and I recommend this company. Services: Installation, Heating system installation, Install AC, Thermostat installation

This company is just god awful. They make excuses as to why they can never come back to finish a job. Once they do set an appointment they will be late or not show up. Finally after 3 weeks of waiting for them to finish a job they finished installing AC. My entire house’s lights flicker when the ac comes on. I have tried for two weeks to get ahold of them and no one answers or returns the voicemail. Guess they don’t care about there liabilities of poor electrical work. Service: Ductless heating & A/C services

Ace Ac of Ocala installed my unit on new construction. Unfortunately someone else drove a nail through a wire somewhere! Tyler from ACE was able to diagnose the problem quickly and fixed it even quicker. He had to run a new thermostat wire under the home and got soaked in the process. The tech was professional and NEVER complained once. I would give 10 stars if I could. Excellent customer service! Services: Heating system repair, A/C system repair, Installation, Thermostat repair, Repair HVAC