Downtown Air and Heat

Contacted them to provide standard maintenance on my AC and was able to get an appointment in a couple days.  The technician showed up on the early side of my arrival window, contacted me when they were on their way and was efficient with the service.  We were pleased with the overall process and will use them again. Service: A/C system maintenance

Only positive things to say about Downtown Air and Heat from beginning until the end of the job. I called four companies to provide a quote on a new HVAC system for our downtown home built in 1940. Downtown Air was the only company to followup on the quote to see if I had questions and I had many. Shawn spent a 1/2 an hour on the phone helping me compare the wording on the bids to understand if I was compairing apples to apples. Shawn wasn't the lowest bid, but he was in the ballpark and his company pays their employees a fair wage, which is important to me. On the day of installation, the crew showed up on time. They were prepared, prompt and professional. They did not rush. They had to repair quite a bit of duct work and made sure everything was sealed and working correctly before they left. When working inside, all of the technicians put on those shoe booties and cleaned the area when complete. Care was taken to make sure everything was working properly, before they left for t

All three techs were very professional and great to work with. Kyle was very thorough and ensured everything was done well before they left. Austin was very patient with all my requests and did a very good job as well. Melvin provided the proposal and was responsive to all questions. Overall great team to work with and company pricing is very reasonable. Services: Ductless heating & A/C services, Installation