Palm Bay Air & Heat, Inc

I purchased 4 units from Palm Bay air and would never ever allow them on my property again. When we call for warranty work they always charge a service call then want $280.00 for freon that "is needed to test for leaks" . They delay repairs saying a part is on back order. Three weeks later they come and don't replace the part and want to bill for another call saying it was working when the tech was there. Called another contractor who showed that they never replaced the defective part that we waited 3 weeks for. Criminal or Incompetent is my feedback. Run it's bait and switch. Service: A/C system repair

Horrible company-DO NOT USE THEM!!! We bought an a/c unit from them a couple years ago because of the low price. You get what you pay for I guess. Every year in the summertime it breaks down on us. June 26, 2023 in the morning our a/c was blowing warm air so we called PB Air & Heat to come out and take a look at what the problem was. They said they didn't have any tech people to come out until late in the afternoon for the $39 service call price. However, they did have a tech person available for $99 and he could come out right away. REALLY?!!!!! Scammers! Now, keep in mind they still advertise on their work vans that a service call is $19 free with repair. FALSE ADVERTISING. We needed to get it fixed so we had to pay the $99. Techs came out and said they needed to replace a part they'll get it ordered the same day and probably come back same night. They didn't come back and no one called us. So we called next day and found out that nobody even ordered the part yet! They said th

Excellent company! They are focused on providing people focused service. That is they are professional, prompt, knowledgeable and ,well priced. I highly recommend Palm Bay Air and Heat.