Palm Bay Air & Heat, Inc

Excellent company! They are focused on providing people focused service. That is they are professional, prompt, knowledgeable and ,well priced. I highly recommend Palm Bay Air and Heat.

I contacted this company to get a quote for a client. Joe came out right away to give a quote. My client ended up contracting with them to install a new unit at their condo. I was told it would be installed a few days later and it was not installed until several days after that. The day they were finally scheduled to install, they pulled in to the community driving on a rim because the tire on the truck had flattened on the way. The techs attempted to put the unit in the elevator but it did not fit. As they were trying to get the unit in the elevator, they damaged the frame/walls entering the elevator. After they understood it would not fit in the elevator, they took the unit apart and took it up to the roof in pieces! During this process, a generous amount of oil was spilled in the walkways on the top floor staining the flooring. Once on the top floor, the railings inside the stairwell leading to the roof were scratched/damaged. They then chose to bring the old unit down through the s

I would love to give Palm Bay Air and Heat 5 stars. In my home, my central a/c stopped working. It was after 8 pm, In the house, it was showing 95 degrees. My 90-year-old mother and two elderly aunts were in the home. I asked my neighbor if she could recommend someone to fix my A/C, and she recommended Palm Bay Air and Heat. I called the phone number and Andrea picked up the phone. I explained my situation, she was determined to solve the problem. I was so nervous but Andrea was very reassuring that everything would work out fine. She said someone would be available between 9 pm to 11 pm. I was so grateful that someone would be able to come out so late. Andrea was so nice and very professional. She had a great sense of humor, she made me so comfortable I felt like I knew her for years. A few minutes after speaking with Andrea, I received a call from the technician Travis, and Andrea was also on the phone. They called to tell me that the technician was 5 to 10 minutes away. I started