24 Seven Air Conditioning, Inc.

Richard is the most compassionate and helpful business owner I have ever dealt with! We just moved to a new townhome and being new to the area, I didn’t know who to call for help with our ac. I read the reviews and decided to give 24 seven a call. Richard answered himself, asked me my address and to described the problem. He explained that they had a big job and he wasn’t going to be able to send anybody that day, BUT he didn’t want to leave me and my family with the problem for one more day. He asked if I could send pictures and offered to walk me through some possible solutions. The whole time I was wondering:1- how is he going to charge me for an over the phone consultation? and 2– could I realistically fix the ac myself? He was wonderful and walked me through all the possible things I needed to check until we found and fixed the problem! We spent hours back and forth with calls, text and pictures particularly because that day Richards’ mom was in the hospital waiting to have surger

The community has spoken and they were right! All the recommendations were 100% true. I called 24 Seven Air Conditioning and spoke to Richard who did everything he could over the phone to resolve the issue I was having with my Nest thermostat install. He eventually solved my issue even after Nest customer service told me it was not compatible with my Trane AC unit. I would recommend anyone with AC issues call him, I know I'm never calling another AC person after dealing with Richard. You got a customer for life. Thanks again! Service: Install thermostat

My A/C suddenly stopped working one day and I called 24 Seven Air Conditioning. I had the pleasure of speaking with Richard, who was extremely helpful. As soon I explained the problem, he gave me instructions on how to fix it myself. He was very nice and patient while walking me through the process. And it worked! My A/C was back to normal that same day. He is very professional and I think his guidance fit under an ethical behavior. I would strongly recommend his services. Thank you so much for your help! Services: A/C system maintenance, Cleaning, A/C system repair, HVAC duct & vent cleaning