Lindstrom Air Conditioning & Plumbing

We signed up for a maintenance package with Lindstrom after a service with them. When we signed up for thege we received a call a couple months later that we needed to sign up for two maintenance visits with their representative. Per the representative these visits would be free of charge. Upon scheduling she could not find any available times for the last visit within the 30 days but the representative assured us that it would not be a problem and scheduled down a date because she stated it would still count as the 2/2 of visits. I also insisted they call back if anything changes. Today upon the final visit, we were confronted with an invoice and strong pressure to pay it or threatened to be sent to collections although the technician had also confirmed that this was visit 2/2 on his paperwork and that the error was on the company. He proceeded to try to sell us on a new service and maintenance package for a “new problem” that has become apparent although we had just had Lindstrom ser

Only the most professional company in the area - period! We’ve been lucky enough to have had several different service and installation technicians in our home-everyone one the guys were knowledgeable and courteous. Lindstrom has a great technical service group who keep you you updated on the status our service appointments. Congratulations to everyone at Lindstrom.

Warning-Lindstrom Air Conditioning is a poor quality/customer focused company. I have been a customer of this company since the install of the a/c - continuing with the service/maintenance contract each year. During one of the service call the tech suggested an a/c compressor surge protector to protect the unit from any electrical surges- I agreed and it was installed - no issues until Monday July 31, 2023 when suddenly I hear an arching sound coming from the side of the house- open the front door to find smoke—ran to the side of the house to find the surge protector smoking-as pictured below- and the side of the house singed from the flames of the burning surge protector. Called Lindstrom to come out and address the very serious issue- tech shows up and basically stated that this is common that the surge protector would catch fire—really? During the 2+ day wait for the service call in 100+ heat and an indoor temp of 85 - I googled to find out about this surge protector SYCOM SYC-120/2