William F Mc Donough Plumbing

Stopped in and picked up a plumbing part. A fitting for PVC sewer pipe and they charged me almost $120 for a part that only cost $31. Once I realized that, as I walked out the door, I returned the part within 30 seconds. No contractor marks up parts 400% ridiculous and when asked about it the lady says oh well do you want it or not. Never will do business with them again.

We had a ceiling leak from plumbing that another plumbing company could not find. Upon calling the office, they were able to get a plumber over within 2 hours. He too, could not find the leak, but instead of giving up, notified the office, and they sent 2 more guys over to help find it. Together, all three of them worked together to replicate it and find the source. They did not give up, and were able to find it and repair it for a reasonable cost. They even texted me pictures of the faulty fitting and repair and were extremely professional. AMAZING customer service! I highly recommend them, and will use them for all my future plumbing issues! Also, props to Chuck for not only sending Craig out earlier than scheduled, but sending out the cavalry to help him (I wish I had caught their names- they were the best!)

Had toilet back up first thing this morning. Ryan was here before 11am and discovered it was a full septic tank. Service on a holiday, Good Friday, in under 3 hours is exceptional. This has been our go to plumber for over 30 years. We highly recommend them. Bill and Cheryl S.