Certain Services, Inc.

Certain Services was great to work with. We are in a new to us house and needed some help with the softener and RO system. Their communication and service was great and much appreciated!

They do not honor there service or maintenance plans/work. They came out and did some work on my softener charged me for parts and service fee, ok, 2 weeks later I called back to say we have the same issue again, they came back out and did what they should have done at the first visit. Now they are invoicing me for another service charge even though I signed up for the maintenance plan the first visit and they didn’t do there job in the first place. Not a warm and fuzzing company. Stay away

So hard in SW Florida to get a contractor to even call back. Certain Services was right there and came out when they said they would. Were on time. Fixed my irrigation pump. Was a simple fix. Even showed me how to do it myself in the future and gave me options for replacing the tank. The technition didn't try to upsell and get me to spend money. Gave me options and was excellent. Hard to find a company anymore that does the right thing. This company is the way to go for well pump needs. Very pleased.