Edd Helms Electric & Air Conditioning

I had previously posted a 5 star review. I put it up immediately, but within 2 days an issue arose that caused me to edit the review. I scheduled an annual maintainence for my AC. A Helms tech came and conducted what seemed to be a 5 star maintenance. He reported one potential future problem, compressor blades showing corrosion from salt air, and showed me how to maintain it. But there will eventually be a problem with them. Two days later my house began to not cool down. I called the company to register the issue. They said that if I cleaned the blades, that might help. They suggested a service call to recheck the blades. They would probably need replacement for $655. A service call charge would be rolled into the cost. This bothered me as the AC had been working fine before my first call. I called a different AC company. They found ice on the evaporator coil and low Freon, but no leaks. They added 3 pounds of freon. All this is within 3 days of my original call. I called Edd Helm

I needed a new thermostat and when I removed the previous one myself, my old wires were a mess and so was the wire box in the wall. The drywall surrounding the box was breaking out also. Edd Helms sent technician Tim just 24 hours after I called them. He spliced new, much better wires onto the end of the old ones, to make it cleaner and easier to install the new thermostat. Best of all, Tim was able to install a large backing plate behind the new thermostat mounting plate, to properly and completely cover the wall box hole, and make the entire installation much more secure. He also checked my heat pump that Edd Helms had installed way back in 2010, and said all is well with it. Tim was very professional and pleasant. Edd Helms is a great company. Thank you. Services: A/C system maintenance, Installation, Electrical wiring repair

Contacted Edd Helms for a simple relocation of my exterior condenser coil & fan unit. The service employee demanded that I have a service visit ( $ 180.00 ) before any real work can be scheduled. I have 25 years in construction and know that this is a "money grab" and I highly suggest anyone to look elsewhere for they air conditioning needs.