Edd Helms Electric & Air Conditioning

Many thanks to Cindy for setting up a last minute electrical repair and to Nelson, a kind, knowledgeable and efficient electrician who worked overtime during an unprecedented downpour to make sure I had electricity in my kitchen. Edd Helms Electric & A/C has earned a customer for life! Thank you so much!!

Recommended by Trane as "comfort specialists" who are local experts in servicing expensive Trane units and the Trane technology factory warranty. After paying for a service call we never received any follow up from the technician or members of the office staff. When we did call, we were told that although Edd Helms works closely with Trane, in our case Trane refused to honor their warranty, and there is nothing Edd Helms can do. Apparently, had we not followed up with them, we would have never received any follow up. They were unhelpful and dismissive. We only called them because they advertise themselves as Trane experts and were recommended by Trane. Obviously I would be very hesitant to have them install a new unit. Service: A/C system repair

I needed a new thermostat and when I removed the previous one myself, my old wires were a mess and so was the wire box in the wall. The drywall surrounding the box was breaking out also. Edd Helms sent technician Tim just 24 hours after I called them. He spliced new, much better wires onto the end of the old ones, to make it cleaner and easier to install the new thermostat. Best of all, Tim was able to install a large backing plate behind the new thermostat mounting plate, to properly and completely cover the wall box hole, and make the entire installation much more secure. He also checked my heat pump that Edd Helms had installed way back in 2010, and said all is well with it. Tim was very professional and pleasant. Edd Helms is a great company. Thank you. Services: A/C system maintenance, Installation, Electrical wiring repair