Donny's Heating and Air

Last year, we had a problem with our AC system not blowing the air out appropriately. Donny was not able to find the cause and replaced our coil system. Later they found that the problem was actually due to the filter. Today, I called them to repair our AC system because it’s not cooling appropriately again. They refused to come to check it. The customer service told me “due to what happened last year, they are backing out”. This is very unprofessional. We would not use Donny again.

We have been a customer of Donny’s Heating and air for the last 4 years. We keep them on a maintenance plan and they provide a great preventive service. Recently our AC went out midday. I called to request and have a technician come out and was given. 3 hour block. Within 30 minutes of hanging up, I receive a message my technician was on the way. When he arrived he did not waste anytime and was able to troubleshoot and replace the faulty part within an hour. Customer service and concern was great. I recommend Donny’s to anyone! Services: HVAC system maintenance, A/C system repair

Came home this evening to a hot house and called Donny's after hours line, not only was the tech courteous but he showed up in a timely manner and had me back up and cooling in no time.Thank you Scott and Donny's . I am always satisfied with your company Service: A/C system repair