Albritton Electrical Service, Inc.

I reached out to Albritton Electrical Service because I was having some difficulty with two chandelier ceiling fans after installation. Several attempts were made to fix the issue but no avail. I decided to reach out to Albritton Electrical Service, Inc because I was frustrated after months of not having the fans operable. I spoke with Clay and he stated that he would attempt to fit me in the schedule if at all possible, in a few days due to their busy schedule. A few minutes later, Chad reached out to me to inquire if I was available for their staff to take a look at the issue. Less than thirty minutes later, Tyler and Colton arrived and properly installed both chandelier fans. They needed an additional part and came back later that afternoon to complete the project in rapid time. The staff of Albritton went above and beyond my expectations and I am so elated and appreciative of my customer service experience. Services: Fan installation, Installation

We had 2 light fixtures that needed the ballasts bypassed which takes 10 minutes per fixture. Was told by workers that there was an hour minimum (which is understandable), but I couldn't actually use the full hour because according to one of the workers "the workday ends in 30 minutes." A few days later when I received the invoice, they had tried to charge us for 1.5 hours even though they'd only spent 15 minutes actually working. Complained to the company and they apologized profusely assuring me that that isn't how they normally operate. Apologies are nice, but if they really don't normally operate like that, then they should have given us more of a discount than 10%. For us, this company ended up being more trouble than they were worth.

I had an unusually challenging - even potentially dangerous - problem with inset lighting in a very high cathedral ceiling. Albritton's crew showed up a few minutes early (already a first!) assessed the problem, and dealt with it in a timely and efficient manner. The technicians were friendly but professional and, as we used to say in military commendations, "reflected great credit upon themselves and their unit (aka Albritton Electric)." I'll definitely use Albritton for any future electrical problems and unreservedly recommend them. Services: Light fixture installation, Light fixture repair, Electrical outlet & switch installation