Action Air Conditioning, Inc

This last visit from Action Air will be my last time using this company. They have no loyalty to their customers. This was my third time using this company and i would have expected somewhat of a break when it came to charging me for something so simple as the flip of a switch. My AC had stopped blowing cold and I called Action Air over the weekend to schedule someone to come out. I even told them that I would deal with the heat until the coming Monday. It would reach 87 in my house and at night it was unbearable. I was told someone would be at my house in the morning and they did not show up until the afternoon. I work from home so this was always unacceptable. The tech who came out was the same tech that previously came to do a major repair to my AC not even two months ago. It turned out the my breaker tripped possible due to the thunder storms we’ve been having or who knows what but all it took was the flip of the switch. This tech checked other things which really did not need chec

I don’t usually write reviews, but in this instance I got to see the contrast between an excellent company and its opposition. First, the bad experience: My AC died completely in late July in Florida. The first company I talked to couldn’t get a repairman out for 3 days, but I tolerated it because I was using my home warranty. They sent a very slick repair/sales guy who tried to sell me a system (which is what it turned out I needed). At that point, the warranty company was no longer relevant because they wouldn’t replace it. It was the right product, but the proposal didn’t include any of the fine print like the actual model #s, finance paperwork, etc. Most of the conversation had an argumentative tone since I ask questions and he apparently thought I should “just trust him”. The more information I asked for the more condescending and obfuscating he became. Ultimately, I never got that information. So on a Saturday I reached out to Action Air and 5 other companies. I only heard back f

After putting refrigerate in a 16 yr old unit for the past two years, it finally quit so we decided to replace it with a new Lennox. We got three bids but none compared to Action Air Conditioning!! The Salesman Don was exceptionally knowledgeable, caring and courteous to our needs. He arrived on time to our home, inspected everything and provided several options in writing. Because the thoroughness and fair price he gave us, we decided on the spot to go ahead and have it replaced. We submitted the order the same day and the Installers arrived the next day on time. They were clean, professional and very efficient. Best installation experience we’ve ever had at our home. Overall, we had an excellent experience from first contact until the project completion. Would highly recommend Action Air Conditioning to all of my family and friends! Services: Install AC, Installation, Heating system installation, Install thermostat