United Plumbing & Drain

I worked directly with Jonathan, the owner, he was super transparent, extremely well priced, and I am super satisfied with the work and with the experience. A few days ago I ran into a situation where my water heater needed to be completely replaced due to a hole near the electrical in the unit. All the other companies that I called would not give me a quote over the phone, even if I was going to send them a picture, and either offered a free evaluation, but a high price point (some over double the cost of the unit) for the unit, and a crazy installation fee. I was quoted between $2200 and $3000 from the 5 companies I spoke with in the Tampa Bay Area including the unit, the installation, a one-year workmanship warranty, or between $750-$1200 just for the installation alone (usually only taking 1.5 - 2 hours). With Jonathan, he was the best priced, without compromising quality. He came out much cheaper because he doesn’t have all of the overhead and marketing costs. He is also extremely

United came by to fix the dreaded Moen shower faucet. No hot water. Moen's screw inside the shower handle was stuck beyond belief. Apparently we weren't alone. Three other homes in the same community had called United prior. The screw was stripped and the United plumber had to break the handle in order to get to the bad cartridge. Thank you United.

RESPONSE TO RESPONSE BELOW I went and got the parts to do the original fix (in the shower) that was preventing other work from being completed more than an hour past the appointment time. Which was after I tried to e-mail and call Jonathan with no response. The office voicemail said the the office had already closed at 3:00 (the appointment was for 2:00). When Jonathan did arrive (at about 3:30) he noted that the main shut off to the house did not work. I later tried to get United Plumbing to look at the shut off valve that Jonathan said didn't work, but I immediately got a labor only quote for $1800 to replace the shower valves and pex pipe (I had to supply the valves and pipe). I rejected that quote because I wanted the shut off valve fixed first (that needed to be fixed so that the water can be shut off to the house before even starting the shower work), but United Plumbing just cancelled the appointment without speaking with us. We called back to get someone to fix the shut off val