D & D Heating & Air Conditioning Inc

Great company very punctual. Got a crew to me in less than an hour. Very honest and knowledgeable great techs asked questions of what the system was doing and diagnosed the problem quickly. Will definetley recommend them.

I have never had a more rude service person come to my home or work place before the male from here who just came to give an estimate on fixing an a/c unit! He said things like “always waiting on a woman” when we were trying to find the unit (there are several) and other misogynistic comments… I had to walk away and let others deal with him because he was so not the least bit trying to find the problem… He didn’t even try to look for the units or what could be the problem. The next guy that came on the same day immediately asked if it was one of the units he had seen out back, like he was already invested in finding the problem and was already alert to the place before he came inside the building. Needless to say he found and fixed the problem within 15 minutes. Now that’s how a service person is supposed to work!!!

Got a new heat pump through them and they came in at well below the price of anyone else, and then slogged through large puddles on a rainy day to get it installed. The workers were very nice and thorough. Only two things I didn't like. I pretty much knew I was having them out there for an estimate for a new heat pump, and they did a diagnostic of my old one and charged me for it anyway, even though I just wanted an estimate for a new one. That cost me an extra $50. And also beware that they charge 3% for using a credit card, even if the charge is $4200 (which is what I paid!). So if you don't have the cash in the bank right now for something like that, you'll get charged an extra $120 or so just to use your credit card! I would still recommend them though. I've been using them for years and they've always been fair and knowledgeable.