Dr. Roof

My project manager, Drew, was never seen face to face. I did see his truck on my camera once when the roofers were working. He was unprofessional on the phone as well. He never checked over the completed gutters. I had to take a picture of them, hanging off the side of the house, and the gutter team came back and fixed them. As my contract stated all plywood removed would be left on side of dumpster for me to inspect. This did not happen. The actual roofers did a good job. Services: Gutter repairs, Roof repair

I have use Dr Roof in the past, and received a good service. But things are different this time, We have a leak from a Roof nail, Had someone to look at it only look outside and said we need to replace, a small area of the roof. Of course we want that fix, and was costly, they where there soon after I agree to the dollar amount,. But the Roof continue leaking, so we had to put plastic inside, and of course has damaged our ceiling. I have contact them a number of times, and finally he came to see the roof inside, and stated they did not seal right the area of work, that they will come back soon.. I have continue leaving messages to this person with no response at all, nut he was glad to take my money right away. My roof after repairs is NOT FIX and I am not getting any response from them. Service: Roof repair

They did a decent job installing the roof and gutters, but they didn't install the gutters as originally planned during the initial estimate and now I'm being charged for them having to come back out and redo a part of the gutters to how I originally wanted it. Also there is a piece of metal sticking up from a corner of the roof near the gutter that left permanent damage to the siding of my house. Services: Gutter installation, Roof installation