Roto-Rooter Plumbing & Water Cleanup

I had a backup in my kitchen sink with a huge puddle in the middle of my kitchen floor. Marc was super hard working and friendly. He also fully explained what was going on and was able to fix my sink and get it up and running for me! Would definitely use his services again and recommend his services also 10/10!

Terrible all-round experience. Literally any other plumber in Atlanta will be better service and value. Missed two scheduled night time appointments, after calling over and over to tell me that their repairmen were just running late. Not much point in having 24-hour service if it takes three days to show up after saying they could be out the same evening... Then, they showed up early in the morning, completely without notice, to the surprise of my tenants and myself. When I finally got a quote, it was for over $850 for replacement of a garbage disposal (labor only)--that's an hour job tops for a pro, probably less. Simply insane pricing--I easily found another plumber for much, much less. When I refused the service, the repairman started dropping prices, which seems slightly unethical, and then when I continued to politely refuse, he berated me saying "Well why did you call!?" Never will I use Roto-Rooter, they are the worst example of corporate largess where service is poor and pri

Russell is a top tier service technician. He was very punctual and polite. He quickly assessed the situation and found the proper solution for our plumbing problems. He thoroughly explained to me every step of the procedure and what each step does so that I have a better understanding of what he is doing and how he is resolving it. If you get Russell as your tech, you have the best in your hands. He will get the job done. 5/5 stars!