Augusta Roofing and Siding

I live in Thomson, my family called to make an appointment for some storm damage to be looked at for an estimate for insurance. No call no show... then finally when the owner calls back, “the tech didn’t want to drive that far” Bad business model. *** added March 10th. The owner called my mother today, with threats of legal action from this review. They made an appointment, did not call or show, NEXT TIME DONT MAKE THE APPOINTMENT. Added July 17. If you notice by the other recent negative reviews. This owner only places blame when there are issues, and takes no accountability. “We don’t go there” “staff changes” “customer began yelling” Maybe it’s because you generally start the yelling sir. Like you did towards my mother.

The work, I imagine, was good. Time will tell, but they have good reviews. They tried to make the process easy by inspecting while we were at work. The problem is, they jumped the gun on actually doing the repairs. When they gave me the results of their inspection, recommended repairs and estimate, I told them it sounded good but I needed to talk to my wife first to make sure we're on the same page and ready to have the work done. I was told I'd be getting a call to schedule the repairs. My wife and I spoke and decided we weren't going to have the repairs done. The next phone call I got was them telling me they'd done the repairs and wanted to collect the payment. When reminded that I'd said I need to talk with my wife first, they actually told me that doesn't mean we weren't ready to have the work done. I beg to differ. They also told me whether or not we scheduled the repairs, the agreement to have it scheduled was enough to say we wanted the work done. I had agreed to a call back to

We recently purchased a new home and the roof needed to be replaced. We decided to go with Augusta Roofing and Siding to replace our roof and it looks amazing. We are going to call them for future work. It was a pleasure to work with you all.