About
C & R Plumbing Company offers plumbing services to the residential and commercial customers in East Point, Georgia. The company is staffed with expert plumbers who are able to appropriately and professionally diagnose residential customer issues and provide them with cost-effective solutions. The customer service from C & R Plumbing Company is exemplary; the staff is knowledgeable, timely, and trustworthy. With their field technicians having over 30 years of experience, customers can be assured that their needs will be met and their expectations exceeded.
Ratings for C & R Plumbing Co
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Reviews for C & R Plumbing Co
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1, They did not show up for 8am appointment(assuming the first appointment for today) until we called them why they are not here. And they asked our address which we already gave them 3 days ago. Yellow flag #1. 2, They did not introduce themselves when they finally showed up, and they were not wearing masks to visit our house during this COVID-19 pandemic. Red flag #1 2, Pricing was not clear. Their "boss" said it would cost us $200 to $300 and of course the final price was $300 for just changing some washers/o-rings. And I found out my neighbor who called them today as well for toilet issue (remove the toilet and Roto-Rooter because someone had flushed a rag into the toilet. ) also got charged for $300. How that even this pricing possible??? Huge red flag #2 We will call them for any issue never again.
C & R Plumbing is the best company in the metro Atlanta area, It has served thousands of customers since the 1962's. This company has done a lot of plumbing for me. The owner has a lot of knowledge in the plumbing industry, and he communicates very well with his customers before, during, and after the job is complete. Best Company around, will use this company every time.
Please find another plumbing company. Mike Smallwood of C & R Plumbing is untrustworthy and prices are unreasonable for job. $350 to replace water shut off valve behind toilet and to open up the ceiling to see where the leak was coming from. It was suppose to be a free estimate but he didn't say that if they open ceiling to find the problem there would be a charge of $200 for that or I would have told him not to or to go ahead and I would have known upfront. I know they have been in business for a long time but that doesn't mean they have good business practices and morals. Also when I spoke to Mr. Smallwood he told me to PRAY about not using their company again. I hardly ever write reviews but I was so highly offended by Mike Smallwood and his comments that I just don't want anyone to be caught up with him and his poor business practices. Update: I spoke to Mr. Smallwood today and he has been accommodating to make good with the pricing of the plumbing job that was completed at my ho
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