Milwaukee Electric Tool Corporation

They replaced a battery under Warranty. They of course had to send it off to be checked out and then send me a new one. They called me when it was ready to be picked up. I wish the process was quicker. I was glad I had back ups.

Not very open with how they handle "repairs " not very trustworthy

The Customer service is appauling. I needed help filling out a rebate. The customer service representative said to just enter every possible zip code for Home Depot. Where am I going to get a list of all Home Depot zipcodes... to get it to work. As I try to enter another zipcode the customer representative then said that's all the help he could offer and wanted to drop the call without solving any issue. I asked to speak to a manager. He put me on hold for 2 minutes and then said they are busy they will call me back. I previously called over a week ago about another customer service issue and they said that a manager would call me back. Which still has not happened yet. I think Milwaukee Tool might have the worst customer service in the history of customer service programs on this planet. First, they don't follow up with customers when they said they will (lying to a customer). Second, they are trying to get off the call as soon as they take a call and yet still don't resolve a