Southern Industries Home Improvements

My experience with this company started out pretty contentious????, BUT after requesting a mgr things took a turn for the better. Chris called me back and wanted to know exactly what happened and what could he genuinely do to earn our business? I let him know what happened, what services we wanted and when? He offered to come himself and do my estimate personally and with a discount. ???? Unfortunately, we were unable to keep our appt because of a family emergency. I contacted him via text with a brief explanation and he responded the next morning with concerns for my emergency and to let him know when we would like to reschedule. He then reached out again to check on our loved one and that made me think that he really wanted to earn our business and creating a stress free business relationship is both our objective. Sitting around with family I shared our thoughts about his passion to redeem his company’s/representatives missteps and get moving on our desire to renovate 2 bathrooms an

Seemed nice. Easy and quick to arrange a free estimate/quote and the on-site rep was nice. Watch out it's a trap! I received 10-20 calls in the first few days after the estimate for them to take laser measurements. After calling them and saying I had chosen another company I still received 10+ calls in two days. After blocking their number, I still get 10+ calls per day. I hate high-pressure sales.

Taylor Holbus took the time to explain the whole remodel to me, worked out my financial options, and did everything he could to make sure my bathroom remodel will be affordable to fit my budget. He was very professional, friendly, and helpful. I recommend this company. Services: Bathtub replacement, Remodeling