Moncrief Heating & Air Conditioning

Filled out their online form and heard back from Leaf Guard right away. They tried to sell me on their product which I did not ask about. I wanted downspouts installed. They said Moncrief sends them leads. I never heard from Moncrief. Not only did they NOT help me, they wasted my time with a spam call from another business I was not interested in. Bad form. If I could give a negative 5 stars I would.

I contacted Moncreif to service our AC which was not blowing cold air. They scheduled service the same day, diagnosed and made the necessary repairs quickly and handled our warrantied parts. We’ve used Moncreif a few times and they’ve never disappointed.

I hate to give a 1 star review, because the service was fine. The prices of this company are so outrageous!! I needed a part switched out on my HVAC unit. I paid $323 for the technician to come out and diagnose the issue. I was told we needed a new part and they would send an estimate over. The estimate for was $1440!!! I asked for a breakdown and was never provided with one. When I looked up the part online, I could buy it for $471. That is almost $1,000 worth of labor, and the estimate said 1.5 hours of labor. That’s over $600 an hour just to swap out a part! I called a competing company in the area, and they quoted me $659 for the part AND for the labor! Had a great experience with them for almost $800 less! Definitely call around before going with this company if money is a factor. Service: A/C system repair