Idaho Home Exteriors LLC

I had two 2nd story bedroom windows replaced. Received 3 bids. Idaho Home Exteriors were not the lowest bid but I felt that for just a couple of hundred dollars more that they were the best choice. I liked the fact that the owner Val came to my home to do the cost estimate and I could tell he was a very honest good man. I trusted him. He also explained how I was being offered a superior quality window. Lastly, I read some of their reviews and their installers received high compliments. The installers are very professional, experienced and do great work. I am very pleased with my experience with this company and with the quality and installation of my windows. I highly recommend the owner Val and this company.

Would NOT recommend. Mostly due to management issues. The lack of communication was terrible. At one point, I went at least a full month without a reply to a single call, text or email. I can’t fault them for material shortages, but due to the lack of communication, I ended up defaulting to the assumption that I was being lied to. That wasn’t the case, but a fair assumption on my given the circumstances. I just wanted a weekly update…good news or bad news…didn’t care…I just wanted to be kept up to speed on what was going on. There also seemed to be some disconnects between the promises made by the estimator and what the guys actually doing the work said was possible to do with the Hardie siding materials. That was ultra frustrating at times as well. The quality of the work was pretty good. I did feel at times that there was no willingness to do anything beyond the easiest way. Yes, you can cut Hardie board in something other than square angles. It just takes a little more time and effo

1 is a compliment. Installed a motorized screen. Trying to get adjustment on it so it operates correctly. No response.