Heating Equipment Company

Horrible customer service. They do not communicate with one another. We call them in July to fix our furnace and it was finally fixed in November. It took them 4 months to fix our furnace and we still had to find some of the parts ourselves because they couldn't. Jason kept saying everyday for a month that he would be out to fix it and everyday there would be an excuse as to why he couldn't. We finally contacted the owner Stanley and stuff started to get done! Stanley does an outstanding job and cares about his company but hes employees don't. They gave us a quote for so much and then when we got our bill and it was about a 1,000 dollars over the quote they gave us. 2 weeks after they fixed our furnace it stopped working and they can't find the time to come fix our furnace. I will never go through this company and I will never recommend them to anyone. Horrible customer service, the desk lady acts like she doesn't even know whats going on and can't assist you for anything! Save you mon

I contacted Heating Equipment Co after years of uneven heating in my home. No other HVAC company took the problem serious and suggested half measure patches without getting to the root cause. Stanley Johnson came into my home and performed an in-depth analysis and offered to use his building science knowledge and expertise to fully evaluate my HVAC system. He found the system was designed incorrectly, with the wrong coil and several code violations. His team came into my home and made some major changes to improve the flow of air throughout the house. There was a small oversight that caused a major headache for his team. However, there was no hesitation to get it right on his nickel. Now my home is comfortable in all the rooms with the furnace working far less to heat the home. I can’t say enough about Heating Equipment Co.!

Always has the parts I need I will always use this company