Handyman Connection of Boise

We are posting this review to advise other potential customers about our negative experience Handyman Connections. We contracted with them to install a new bathroom vanity, new toilet, and new vinyl plank flooring. One day during their work, one of Handyman's workers, Ronald, told us that it was okay to turn the water back on in our house when, in fact, a water line had been left uncapped, flooding the ceiling between our first and second floors. We would not have turned the water on had there been any doubt expressed to us about whether it was okay to do so. After explaining to Chris what happened, he assured us that he would make it right and would submit the claim to his insurance. His insurance denied the claim, finding that we were 50% at fault based both on our recounting of what occurred and information that his workers gave to the insurance company. The insurance company summarized to us that Ronald had told them he didn't know anything about plumbing, and the individual wh

EVERYONE, from the office folks to the technicians at Handyman Connection have been AMAZING! We were randomly assigned to Handyman Connection through our home warranty company when we had a problem with our air conditioning. Handyman Connection worked with us to fight all the B.S. from Home Warranty of America, including lots of free labor helping us to get a full system replacement when the Home Warranty company kept denying us. Handyman Connection is honest, friendly, and hard working. We'll definitely be using them again for home maintenance needs in the future!

Used this business twice, and highly recommend them for their professionalism, prompt service, and very fair pricing. Rick Hatch was our technician both times, and did exactly what we asked for the fairest price and got both projects done to fit our schedule. He is very knowledge as a master craftsman proven by the perfect completion of both our projects as promised. Will ask for Rick in any future projects!